Have you booked your flight journey with United Airlines? Wondering what to do if you need to cancel your scheduled flight? No need to worry, as United offers one of the most flexible flight cancellation policies, allowing you to make cancellations whenever you need with ease. Continue reading this blog to understand the United Airlines Cancellation Policy. This will help you make informed decisions when you need to cancel your flight due to any circumstance.
Which Ticket Types Are Eligible For United Airlines Cancellation Policy?
Canceling your United tickets depends on where you bought them and the fare type you hold. Here are a few points that will help you decide which fare types are eligible for flight cancellation:
- The airline will initiate your refund within twenty business days of your original payment. If you are flying on miles you may receive a refund on your United travel account.
- According to the United Airlines Cancellation Policy, if you plan your journey with e-certificates, you will not be eligible for a refund.
- You are only eligible for a refund on the basic fare. Service fees and applicable taxes are non-refundable.
- Once the risk-free ends, you will not be eligible for a refund if you are traveling with basic fare or non-refundable tickets.
- Canceling tickets after departure will make you ineligible for a refund. United Airlines will forfeit your booking value as cancellation fees.
- Refundable ticket holders are eligible for a refund even if the cancellation is requested on the day of departure.
How To Avoid United Airlines Flight Cancellation Charges?
- For flights to or from the United States, you can get a full refund within 24 hours of booking if cancellations are made at least seven or more days before departure.
- Cancellations need to be done directly with United Airlines. Using a travel agency to cancel a flight might make you ineligible for a refund.
- United Airlines may offer a 100% refund on Canceled Flights. You will receive a refund only on flights canceled by the airline for operational and non-operational bases.
How To Cancel Your United Flights?
Canceling tickets with United Airlines is easy if you are well-versed in the cancellation methods discussed here. The airline offers four main cancellation methods: official website, mobile app, customer service number, or United airport desk. Learn more about these methods and cancel your journey comfortably.
Via Official Website Or Mobile App
- Log into your United Account.
- On the homepage, you will need to select the “My Trips” option.
- Enter your booking confirmation number and your last name.
- Select your trip from the available options.
- Next, tap on the “Cancel Booking” option.
- Choose a reason for cancellation.
- Follow the onscreen instructions to confirm your response.
- The system will evaluate your booking fare.
- Check the terms associated with cancellation fees and other charges.
- Once you confirm your response, the potential cancellation fees will be deducted from the booking amount.
- The airline will send you confirmation mail on your registered email ID. Save it for future use.
Please Note
You will receive a refund within 7 business days if the booking is made through an eligible credit card or travel credit. However, for other modes of payment, the airline may ask you to wait for twenty business days to receive your refund.
Via Customer Service Department
- Connect with the United Customer Service team through 1 800 864 8331 or by visiting the nearest official center.
- Follow the instructions presented and get an opportunity to communicate with the available agent.
- Share your booking credentials and ask the agent to initiate the cancellation procedure.
- The agent will check the eligibility of your fare holdings, and if you qualify, the available agent will make all required arrangements on your behalf.
- You will need to have patience and hold some moments with the agent to complete the cancellation process.
- In the end, you will get the complete information on refund value. In most scenarios, you will receive a refund against any type of cancellation.
Please Note
- You do not need to pay cancellation fees upfront, the airline will charge cancellation fees from the booking value.
- To calculate a refund, the airline will deduct cancellation and other associated fees from the total booking amount.
- The airline will charge service fees if cancellations are requested from offline channels. However, if you make a refund request online, you may not need to pay service fees additionally.
How Much Does It Cost To Cancel United Airlines Flights?
United Airlines understands that no one wishes to cancel their journey for controllable factors. For this reason, the airline has waived cancellation charges on most fare types, even if you hold refundable fares. However, to be eligible for a refund, you need to make a booking directly from the airline or authorized portals.
Passengers traveling with Award Tickets will not need to pay any cancellation fees if they succeed in making a cancellation request within the allotted time. However, for a no-show, the airline may charge the following amount in addition to cancellation fees.
Membership Tier | General Member | Premier Silver | Premier Gold | Platinum | Premier 1K |
United Cancellation Fees for No-Shows | USD 125 | USD 125 | $125 | USD 125 | USD 125 |
In some scenarios, where passengers traveling with basic fare or made booking with e-certificates, they need to pay up to 100% of airfare as United Airlines Cancellation fees. You will need to communicate with the airline’s customer service team for more detailed information on cancellation charges. To do so, you need to contact the customer service team at 1 800 864 8331.
Wrap Up
If you are planning to or have already booked United tickets, you must have detailed information on the United Airlines cancellation policy. This information helps you to save your booking amount from hefty cancellation charges. If you have any doubts or need further assistance, communicate with the team for prompt assistance.
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