Southwest Airlines Delayed Flight Compensation Policy

Did your flight get canceled or delayed by Southwest Airlines? Don’t worry as the Southwest Flight Delay Compensation policy allows you to claim compensation even with non-refundable flight tickets. However, to claim compensation, you must adhere to the rules outlined in this blog. Make sure to understand the criteria for flight delay or cancellation compensation fully.

Key Highlights Of Southwest Airlines Delayed Flight Compensation Policy

Southwest launched a compensation program for delayed flights. The following points will help you understand the compensation policy.

• If the airline delays your flight, you can easily change the departure date at no additional cost. You can also change your flight schedule up to 14 days from your original travel date without any extra fees.
• According to the Southwest Flight Delay Compensation policy, you have the right to claim compensation if the airline fails to notify you about the changes in advance. The airline needs to inform you about the flight schedule changes at least 7 to 8 days prior to the departure date.
• If your flight schedule is affected by a Southwest-initiated cancellation, you will receive up to 100% of the booking value as compensation or travel credits to use for future travel.
• The airline allows numerous benefits like a rebooking facility on the next available flights to your final destination for free. However, if you are not happy with the resolution, you can claim full refund or LUV vouchers.
• If you arrive at your final destination more than four hours late, Southwest Airlines may compensate you for your time loss. You are eligible for compensation irrespective of your fares. To make a claim, you will need to provide your booking details and flight tickets.

Flight cancellations or delays can be a frustrating experience, but knowing your rights and options can make the situation manageable. However, if your Southwest Airlines flight has been canceled or delayed, you have several avenues for recourse, from seeking a refund to requesting a credit voucher. You can claim compensation by contacting the customer service team, getting in touch with the team, and adjusting your flight schedule according to your preferences.

What Options Are Available To Passengers If Your Southwest Flight Is Delayed?

Southwest Airlines may delay flights for various reasons, such as weather disruptions, operational issues, or unforeseen circumstances that hinder their operations. If they fail to provide scheduled service, they are liable to pay you the following options as compensation.

• The airline will provide you with a credit voucher equivalent to the value of your original ticket. You can use these vouchers to plan your future journey with the airline. The credit voucher is valid for 18 months from the date of issue.
• For your added convenience, the airline will allow you to secure a monetary refund. You can expect to receive the refund in the original form of payment within ten business days.
• Southwest allows you to change your flight at no extra cost if you still want to travel but need to adjust your plans due to the cancellation. You can make the changes by contacting the customer service team via the helpdesk or phone number.

The airline offers numerous alternatives to mitigate the inconvenience. However, if required, you also get premium lounge access, complimentary beverages, a free cabin upgrade, accommodation for overnight stays, and transportation between the airport and the hotel. In addition, these benefits depend solely on your fare types, delay durations, and the reason behind such delays.

How Much Compensation Am I Eligible To Claim?

Travel disruptions can be stressful, but knowing your rights will alleviate some of the stress. If your United flight is delayed or canceled, you may be eligible for compensation. To claim your refund, you will need to purchase your tickets directly from the airline.

United Airlines provides compensation for significant flight delays. If your flight is delayed by three hours or more, you will be eligible for the following benefits:

• You can claim up to €250 for flights traveling up to 1500 km.
• The airline will compensate you to claim up to €400 for flights traveling 1500 km to 3500 km.
• According to the Southwest Airlines Delayed Flight Compensation policy, you may receive up to €600 for flights covering more than 3500 km.

Please Note

For specific international routes, if your flight delay extends to five hours or more, United may offer compensation of up to €600, based on the distance of your flight.

How To Request Compensation From Southwest Airlines?

If your flight has been canceled or delayed, you can request a refund online or offline. So, to receive your compensation, you will need to submit the Southwest Airlines Flight Delay Compensation request through the discussed methods.

Online

• Visit the Southwest Airlines website.
• On the homepage, look for the “Help Center” option and select it.
• Navigate to the “What do you need help with” page and select the “Cancellations or Significant Delays” option.
• Tap on the “Request for Southwest LUV Voucher and/or Reimbursement” option.
• Complete the form mentioning your booking and contact credentials. For more benefits, you may add your Rapid Rewards account number.
• Follow the onscreen instructions and you can initiate the process to request a refund or apply for a credit voucher.
• At last, the system will capture your request and process your request accordingly.

Offline

• Dial the Southwest Airlines customer service number 1-800-435-9792.
• Follow the IVR instructions to reach out to the available travel agent.
• The assigned agent will assist you with the compensation process.
• Share your booking details to expedite the claiming process.
• When making your request, look for the options open by the airline.
• Choose the one that suits your preferences.
• Lastly, you will get a confirmation email with tracking information.

You can request compensation at the departure airport by reaching out to the Southwest customer service team. Simply be there and submit your request by filling out the Southwest Flight Delay Compensation form. In addition, mention all important details, and you will receive the refund within 20 business days. The airline will review your request, and depending on fare class, you will gain a refund in monetary or non-monetary form. Be in touch with the team for further details on the flight delay compensation policy.

Conclusion

Submit the compensation form as soon as possible. In most cases, the airline will not consider your request after a certain period has passed. Therefore, contact a Southwest Airlines customer service representative promptly for a better resolution.