Have you missed your flight due to a last-minute emergency? Don’t be sad, as the LATAM missed flight policy helps you manage your booking quite conveniently in such tough conditions. The airline encourages passengers to notify their customer service team promptly to explore available options and avoid unnecessary penalties. However, if your booking is considered under the no-show clause, the airline will forfeit the reservation, and you lose up to 100% of the booking value. Let’s be with this blog to discover the associated policy, rebooking method, and other alternatives available when you miss your scheduled flight journey.
What Is The Latam Airlines Missed Flight Policy?
When you miss your LATAM flight, the first thing to do is understand your alternatives by following the airline’s policies. Let’s discuss the policy in detail:
- Passengers who fail to board their flight without prior notification are marked as no-shows, and the ticket value is forfeited.
- According to the LATAM Missed Flight Policy, if the reason for missing the flight is within your control, such as arriving late at the airport, you will be asked to make new bookings.
- Notifying the airline in advance will help you score a good deal and manage your itinerary efficiently. You must inform the airline about the missing flight and reschedule the flight at least one to two hours before departure. The timing will differ depending on where you are flying and when the next flight is available.
- Passengers who miss their flight due to a delay or cancellation caused by LATAM Airlines are eligible for compensation or a free rescheduling facility to the next available flight.
- You do not need to pay additional charges if you miss your flight due to overbooking. However, you must reach the departure counter at least 3 hours before departure for international flights and 2 hours before departure for domestic flights to be eligible for compensation or free rescheduling.
- Premium ticket holders have more flexible options for rebooking or rescheduling than economy fares. However, if your ticket was purchased through a third party, you must contact the original booking source to make changes.
- The airline may provide standby options for missing flights, which can be less expensive than full rebooking, depending on the route and ticket type. If you have personal reasons for missing your flight, you will have to make a new reservation.
When Rescheduled Flight Service Is Available With Latam Airlines?
The airline offers flexible rebooking options with minimal or no charges if you miss your flight due to unavoidable factors like medical emergencies, extreme weather, or the death of a family member. You may get a full refund if you miss your flight due to air traffic, system malfunction, operational failures, or any controllable reasons. To check your eligibility, you will need to share some course of time with the customer service team and check with them about alternative options.
While LATAM aims to accommodate passengers who miss their flights at no additional cost, in some situations, they need to pay non-refundable service fees of $25 per person per segment of the journey in addition to applicable taxes and fare differences. According to the LATAM missed flight policy, the airline encourages passengers to reschedule their trip at least one hour before departure. If you miss your flight and haven’t rescheduled it before the asked time, the airline will forfeit your booking value, and you will need to arrange a new booking.
How to Rebook Your Flight For Free with LATAM After Missing It?
If you have missed your flight, you do not need to make hardship with complex theories. LATAM Airlines will allow you to rebook on the next available flight, but you’ll need to take certain steps to ensure the process goes smoothly. You will be eligible for compensation or free rescheduled service only if the delay or cancellation is caused by the airline for controllable factors.
As we have informed you, the condition when you are eligible for rescheduled service at no additional cost. Let’s now discuss the ways by which you can grab your seat on the next available flight.
- To begin the rebooking process, call LATAM Air customer service at 1 866 435 9526.
- Follow IVR prompts to get connected with the available team after selecting your preferred language.
- When a customer service agent assists you, share your booking credentials to initiate the process.
- While communicating with the assigned agent, explain the reason for missing your flight in detail and provide any necessary documentation if asked.
- The agent will check if uncontrollable factors cause the delay; they will initiate the rebooking process.
- If your booking qualifies, the agent will assist you in securing a seat on the next available flight.
Tips you must consider
- If you reschedule a flight to premium cabin classes, the airline will charge fare differences and other applicable taxes.
- As long as the requested service is available, you will be given a free seat on the next available flight. However, if your circumstances do not allow rebooking on the same day, you can choose an alternative travel option.
- If you miss your connection flight with LATAM due to flight delays, you may be eligible for up to 100% of the booking amount as compensation if the airline caused the delay.
- You will not be eligible for free rescheduling or refund if the delays are caused by the airline due to the following reasons:
- Inclement weather conditions
- Lighting and heavy rain
What To Do If You Miss Your Flight Due To LATAM Airlines?
If LATAM Airlines overbook a flight, they will rebook you for free on the next available flight. However, to rebook your flight journey, you will need to act fast and notify the airline as soon as possible. Here’s what you should do:
- You can contact the LATAM Airlines Customer Service team immediately at +1 866 435 9526 or reach the dedicated airport desk.
- Give your booking information and explain why you are unable to make your flight while inquiring about your available choices.
- Depending on your preferences, number of seats available, and requested seats, the airline may transfer you to the next available flight.
- Rebooking costs may differ depending on the type of ticket you have and when you inquire.
- If rebooking is not feasible, you might have to purchase a new ticket or attempt flying on standby.
- The agent will help you complete the process and pay the applicable charges to confirm your reservation.
Please Note
If you prefer not to rebook or are unable to find a flight that fits your schedule, you can request a refund for your missed flight. However, refunds are only provided if the airline is responsible for the disturbance in your flight schedule.
How To Avoid Missing Your LATAM Airlines Flight?
To ensure you board your flight, try to arrive 2-3 hours before departure. This will give you enough time to check in and go through security. You can minimize the hurdle by completing the check-in process online, saving your energy from long queues. To combat traffic congestion, avoid traveling during peak hours. Make sure to have your boarding pass, ID, and any necessary travel documents ready and easily accessible.
If you have any questions, you can contact LATAM Airlines customer service at +1 866 435 9526 and ask them to check the eligibility. If you booked your flight through a third-party site, you should contact them directly for any changes or cancellations.
Please Note
If you miss your flight due to airline-related issues like delays or operational failures, you can rebook at no additional cost. However, the airline will charge a rebooking fee if you delay your flight due to personal or avoidable reasons. You may also need to pay the fare difference if the new ticket is more expensive.
What Is The Rebooking Process With LATAM?
The airline offers multiple convenient and efficient ways to rebook your flight, helping you manage your hardship. Let’s discuss the process briefly:
Online
- Visit the LATAM official website.
- Log in to your account.
- On the homepage, tap on the “Manage My Booking” option.
- Enter your booking reference and your family name.
- Select your flight and choose the rebooking option.
- Follow the on-screen instructions to complete the process.
- Pay applicable fees (if any).
- In the end, you will get the updated ticket via mail.
Offline
- Dial the LATAM customer service number +1 866 435 9526.
- Choose the language.
- Press the right key to connect with the available team.
- Share your booking details and reason for missing your flight.
- The agent will check availability and assist with rebooking.
- Pay any associated charges to receive your new itinerary.
You can submit the rebooking form at the LATAM’s Airport Desk. Reach the dedicated center and communicate with the team to check your available options following the LATAM missed flights policy. For some instances, you will need to pay service fees in addition to other applicable charges.
Conclusion
You need to change your plans as soon as possible if you know you won’t be able to make your flight. If you miss the flight and fail to reschedule or cancel the journey in advance, the airline may lose the value of your ticket. Get help from the customer support team to check your available alternatives. Make sure to get in touch with them before making any final choices.
