Missing a Hawaiian flight can be a frustrating experience, especially when you are looking ahead to your destination. Don’t worry; Hawaiian Airlines safeguards your peace of mind by allowing you to find better alternatives in such critical conditions. The airline has a set of policies and procedures in place to assist you in finding a better explanation through the Hawaiian Airlines Missed Flight policy. Be with this blog to learn the process you can take to rebook or request a refund.
Key Guidelines On The Hawaiian Airlines Missed Flight Policy
Hawaiian Airlines aims to offer flexibility and support to passengers who are going to miss their flights. To make the process effortless, you will need to have a proper understanding of their policies:
- You won’t receive a refund if you miss your flight; however, you can reschedule your journey after contacting the customer service team. The airline allows you to request a rebooking for the next available flight.
- If you fail to notify the airline in advance and fail to board the flight, the airline will cancel your booking of all continuing and return flights. You may lose access to a refund or rebook facility.
- When you miss your flight due to bad health, inform the airline promptly and provide relevant documentation. You may be eligible for compensation; reach the customer service team if you anticipate missing your flight.
- If you missed the flight due to circumstances caused by Hawaiian, you may be eligible for compensation. For more information, contact the concerned team at 1-800-367-5320.
- Depending on your fare class and destination, if you arrive at the airport within two hours after your flight’s departure, you may still have options for rebooking. Moreover, you will need to share relevant documents to claim compensation.
What To Do When You Miss Your Hawaiian Flight?
If you’ve missed your flight, you will need to execute the following steps:
- Act fast and contact the customer service team; the sooner you inform, the better your chances of finding alternative options.
- Reach out to the Hawaiian Airlines helpdesk and share your concerns while providing all necessary documents.
- When speaking with the travel representative, you will need to explain the reason why you missed your flight.
- The agent will check the eligibility, and if your booking qualifies, you can rebook your journey at no additional cost.
- The customer service agent will check for available flights and assist you in rebooking. If your new flight costs more than your original ticket, you might need to pay the fare difference.
- In some circumstances, you may need to pay a nominal fee and make a compensation claim comfortably.
Please Note:
- If you miss your flight due to unexpected emergencies, medical issues, or other uncontrollable factors, the airline may allow you to rebook your journey or refund you. If you have supporting documents, be ready to present them and claim your compensation quite comfortably.
- If your missed flight was due to Hawaiian Airlines, you could ask about compensation options. Be sure to examine refunds or credits, if applicable, according to your destination and fare class.
How Much Does The Airline Charge For The Rebooking Service?
When your connecting flight is missed due to delays or cancellations on the first leg of your journey, in such scenarios, the airline is responsible for rebooking you on the next available flight. However, if you are missing your flight due to your faults, you will need to pay rebooking fees. Here’s what you need to know:
- The airline charges a rebooking fee of $25 per person for each segment of your flight. However, this fee can be waived if the airline is responsible for the changes.
- If you need to modify your travel plans further, such as altering your destination or travel dates, additional charges may apply based on availability. To minimize costs, try to make changes to your itinerary at least seven to fourteen days before your flight’s departure.
- According to the Hawaiian Airlines Missed Flight policy, passengers traveling with basic fares are not eligible for free or paid change if they miss their flight. They will lose up to 100% of the booking value, and you will be required to make new bookings.
- You will need to pay fare differences, service charges, and other applicable taxes if your new flight is expensive. On the other hand, if your new booking is cheaper, you may not get a refund.
How Do I Contact Hawaiian Airlines For Missed Flight?
You do not need to create a hurdle in mind. Simply dial the Hawaiian Airlines customer service number 1-800-367-5320 and execute the steps discussed below:
- Follow the IVR prompts and select your desired language.
- Select the right key to get connected with the available agent.
- Share your booking credentials and explain the reason why you miss your flight.
- The agent will check eligibility criteria, and if your booking qualifies, you can rebook your flights quite comfortably.
- You may need to pay fare differences and other applicable taxes to rebook your journey.
Please Note
If you miss your flight due to Alaska, you will be eligible for a free rebooking facility, irrespective of the fare class they hold.
Conclusion
Missing your scheduled flight with Hawaiian Airlines can be a stressful situation. However, if you are familiar with the missed flight policy, you can claim compensation in monetary or non-monetary form. This will help you to mitigate the loss. Understanding their missed flight policies and acting quickly with customer service may allow you to rebook without incurring additional charges. If you still have any queries, communicate with the customer service team. However, act fast as the sooner you notify, the chances are higher to get favorable results.
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