Sudden change in travel plan? Need to cancel your flight with Etihad Airways? Don’t worry, as the airline allows you to cancel your flight till the date of departure without any additional effort. However, to make a cancellation, you will need to review the Etihad Airways cancellation policy according to your fare type and destination. Consider this blog, as it will help you decide whether to reschedule or cancel your vacation.
How To Avoid Etihad Airways Cancellation Fees?
Etihad Airways allows passengers to cancel for free; however, they must request a refund within 24 hours of booking, and departure is seven days away. Continue to know more:
The Etihad Airways 24-hour cancellation policy applies to bookings in the USA. Passengers can cancel their flight booking for a full refund even if they hold basic fares. If you need in-person support, you will need to visit the nearby Etihad Airways ticket or contact the Global Contact Center to request your refund from the airline.
Lastly, if you are unsure about your journey, you must book a flight journey with Economy Deluxe, Business Deluxe, and First Class Cabins. With these fares, you can cancel requests for free; however, cancellation needs to be made at least 24 hours before departure. For some destinations, the airline may also allow you to cancel the journey till the date of departure by paying minimal charges.
Key Highlights On Etihad Airways Cancellation Policy
Etihad Airways has streamlined its cancellation policy, allowing passengers to gain a refund against flight cancellation even if they hold standard fares. Let’s discuss the policy here:
- Reservations booked through channels other than the official ones are non-refundable, and you will need to contact third parties to negotiate a refund.
- To earn a full refund, you must request cancellation within 24 hours after making your reservation, seven days before departure, regardless of fare type or destination.
- If you decide to cancel your reservation after the first 24 hours, you may be required to pay cancellation costs of up to 90% of the fare value.
- The airline will charge a non-refundable fee(additional) per passenger if cancellation is initiated through offline channels, including customer service number and desk support.
- You do not need to pay cancellation fees if you are canceling your fares due to the bereavement of your immediate family member. However, you must submit supportive documents like a death certificate.
Economy Class
- Passengers traveling with Basic tickets do not qualify for free or paid cancellation outside the risk-free period.
- Value, comfort, and Guest Seat holders can cancel up to 24 hours before departure; however, they will be required to pay Etihad Airways Cancellation fees.
- The airline allows free cancellation to passengers traveling on Economy Deluxe fares. They do not need to pay cancellation fees, and they can receive a full refund.
Business Class
- Business Value, Comfort, and Guest Seat holders can make cancellations by paying Etihad Airways Cancellation fees.
- Passengers traveling with Business Deluxe Fares can cancel their flights free of charge. However, if they request refunds through the customer service team, they may need to pay service fees.
First Class
- Holders of First-class Guest Seats fares can cancel up until the departure date. Depending on the destination, cancellation fees will apply.
- Passengers traveling with first-class fares do not need to pay any cancellation costs. They are eligible for a full refund, regardless of destination.
Before canceling or making changes to your reservation, you must ensure to check your eligibility by connecting with the customer service team. Reach out to the concerned team at 1 (877) 690-0767 and will request cancellation with ease.
How Does The Etihad Airways Cancellation Process Work?
Once cancellation is requested, the airline will process a refund in the same form as you used for making flight bookings. According to the Etihad Airways cancellation policy, to receive a refund, you will need to wait for up to 45 working days, depending on the mode you choose to make payment. Moreover, you may have to pay a certain fee to cancel your booking. If you paid via credit or debit card, you will receive a refund within 21 days from the date of request.
Cancellations made within 96 hours of your scheduled departure incur an additional 10% fee. However, it depends upon the fare and route you have booked. Note if you fail to board the flight, you will need to pay up to 100% of the airfare as no-show fees. So, if you are going to miss your flight, you must cancel to gain some portion of your airfare as a refund from Etihad Airways. You can cancel your Guest Seat fares up to one day before your scheduled departure date. Moreover, you can gain up to 75% of the fare as a refund, depending on multiple circumstances.
Please Note
To cancel a reservation booked through a travel agent, you need to contact the agent directly. If you have any doubts, connect with the team and solve your worries comfortably.
How To Cancel Flight With Etihad Airways?
Want to cancel your current booking with Etihad Airways? You can use online and offline methods, choose one that suits you, and cancel your reservation at your convenience. You can initiate the Etihad Airways change flight process up to 2 hours before scheduled departure. Continue to discuss online and offline methods.
Online Method
- Head to the Etihad Airways official website.
- On the homepage, tap on the Manage Booking tab.
- Add a booking reference code with your family name.
- Tap on the search option.
- The system will fetch your reservation details.
- Select the desired itinerary that you want to cancel.
- Follow the on-screen instructions to cancel your booking.
- You do not need to pay any fees, including cancellation charges, as they will be auto-deducted from the booking value.
Offline Method
- Dial the Etihad Airways customer number 1 (877) 690-0767.
- Follow IVRs to connect with the authorized travel agent.
- Share your booking details with the executive on the call.
- The representative will verify your eligibility and initiate the cancellation process.
- You will need to pay a service fee in addition to applicable taxes and other charges.
- The agent will make your cancellation request, and you may need to pay service charges in addition to cancellation fees.
How Much Does Etihad Airways Charge For Cancellation Fees?
The airline charges for cancellations requested after the risk-free period. Depending on your fare condition, trip dates, cancellation reasons, and when you cancel your reservation, you could have to pay cancellation fees.
You must speak with travel experts to get accurate information on cancellation fees. Ten percent more is charged if reservations are canceled within 96 hours before scheduled departure.
If you request cancellation through in-person assistance or customer service number 1 (877) 690-0767, you will need to pay other charges along with service fees (a non-refundable fee of USD 30). Depending on fare class and destination, you will need to pay up to 90% of the booking value as cancellation fees.
Conclusion
The Etihad Airways cancellation policy gives you the most flexibility regarding travel plan cancellations. To cancel your reservation, you must have authorized tickets and follow the procedures outlined above. If you have any questions about flight cancellation, you should contact the customer service team.
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